Why You Need SIP Protocol for Voice Communications
SIP (Session Initiation Protocol) is the transport technology for person-to-person real time data over the Web. Its technical specifications come from the SIP working group of the Internet Engineering Task Force. SIP provides access to the public switched telephone network for voice data at 3 kHz bandwidth and common number dialing using Voice over IP (VoIP). It can also be extended to handle IP telephony in conjunction with video and instant messaging. Forthcoming enhancements will allow SIP applications like video conference calls, application sharing, home monitoring, and interactive gaming for companies in Ketchum.
Manufacturers of SIP hardware are rapidly designing innovative hardware and software to take advantage of this new Internet communications method. SIP telephones, PC client programs, SIP servers, routers, and firewalls are now obtainable from companies such as Ingate Systems and Cisco.
Before installing a SIP solution in your business, you should consider the appropriate settings of your corporate firewall to support SIP. Many of the common firewalls already installed in business offices are not designed to support the SIP protocol. First, SIP media streams are transferred over dynamically allocated UDP ports that are usually shut on firewalls. Second, SIP clients within a firewall can not be reached using IP addresses because these addresses are local and unique to the LAN. Third, you need to ensure that either your T1 line broadband provider or Metro fiber provider is able to support the SIP protocol from your internal network to the outside world. Your IT administrator will need to evaluate how to appropriately support SIP to overcome these technical issues. By adding a SIP proxy and registrar for managing the firewall, it is possible to deal with complicated SIP situations for secure and confidential communications.
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