Consider SIP Protocol for Voice Communications
SIP (Session Initiation Protocol) is the communications technology for person-to-person voice data over the Web. Its technical specifications come from the SIP working group of the Internet Engineering Task Force. SIP provides access to the public switched telephone network for voice data at 3 kHz bandwidth and common number dialing using Voice over IP (VoIP). It can also be expanded to deal with IP telephony combined with video and instant messaging. Future enhancements will enable SIP applications like video conference calls, application sharing, home monitoring, and interactive gaming for companies in Upland.
SIP is commonly associated with a technique to emulate the functionality of standard telephony over an IP network. It is replacing the older, less flexible protocols used in the past such as H.323 and MGCP. These earlier protocols functioned at a very low level to connect IP phones to the public telephone network. SIP, however, provides a sophisticated and straightforward way to network the enterprise. For instance, SIP uses email addresses as the SIP address instead of a telephone number over the standard telephone network.
Before setting up a SIP plan in your company, you should consider the proper settings of your corporate firewall to support SIP. Many of the typical firewalls already deployed in business offices are not designed to allow the SIP protocol. First, SIP media streams are transmitted over dynamically assigned UDP ports that are normally blocked on firewalls. Second, SIP clients within a firewall can not be reached using IP addresses since these addresses are local and private to the LAN. Third, you need to ensure that either your T1 line carrier or Ethernet fiber carrier is able to support the SIP protocol from your internal network to the outside world. Your IT manager will need to ascertain how to correctly support SIP to overcome these technical difficulties. By including a SIP proxy and registrar for managing the firewall, it is possible to deal with complex SIP scenarios for reliable and private communications.
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