Telnes Broadband, a leading company of Internet, Managed Network Services and Hosted Voice, announced today the schedule of the LinkWatch Cloud Portal for Customers. LinkWatch is an essential component of Telnes Amplified Support system of task managed installments and proactive ticket development with dedicated engineering assistance. While Telnes has really constantly provided network tracking as a component of the info options, clients are now able see the extremely same Real Time information that Telnes Engineers use to stay notified of their networks health.
All Telnes mpls and data circuits monitored 24/7 for uptime, latency, bundle decrease and application. A Telnes support circumstances is automatically produced if the circuit induces an alarm. From the LinkWatch Portal, clients can examine their usage, track service tickets and produce their own custom network keeping an eye on informs. Telnes Dedicated Engineering group backs LinkWatch solution 24/7/365. With the cloud website, clients might connect straight with Telnes Engineering and post remarks and information directly into any type of ticket for: technological support, billing, or provisioning. Linkwatch offers vital existence and clearness typically not available with other Telecom providers. The LinkWatch website provides a graphical map based interface of the entire network. From the dashboard of the Portal, customers can see a color-coded map to get a rapid photo of their networks health. Ought to there be any type of issue or change needed, they might open a ticket directly within the website to without delay begin working with Telnes Engineering.